Cocoonmail Data Protection Policy

Last updated: 18/05/2024

1. Introduction

At Cocoonmail, we are committed to protecting the privacy and security of your personal information. This Data Protection Policy outlines how we collect, use, disclose, and safeguard your information when you use our email marketing platform.

2. Information We Collect

We may collect the following types of personal information from you:

• Email Address: Your email address is required to send you marketing communications.
• Name: Your name may be collected for personalization purposes.
• Demographic Information: Information such as age, gender, and location may be collected to better understand our audience.
• Preferences and Interests: Your preferences and interests to tailor our communications to your needs.
• Usage Data: Information on how our emails are accessed and used, including open rates, click-through rates, and time spent on email content.

3. How We Use Your Information

We use the information we collect to:

• Send you promotional emails and newsletters.
• Personalize content based on your preferences and interests.
• Analyze user behavior to improve our marketing strategies.
• Respond to your inquiries and provide customer support.

4. Sharing Your Information

We may share your personal information with third parties for the following purposes:

• Email Service Providers: To deliver our marketing communications.
• Third-Party Platforms: To enhance our services and provide additional features.

5. Your Rights

You have the right to:

• Access and update your personal information.
• Opt-out of receiving marketing communications.
• Request the deletion of your personal information.

6. Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes using encryption, secure servers, and regular security audits.

7. Changes to This Policy

We may update this Data Protection Policy from time to time. We will notify you of any significant changes and provide you with an opportunity to review the updated policy.

8. Contact Us

If you have any questions or concerns about this Data Protection Policy, please contact us at info@cocoonmail.com